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What We Do
WHAT WE DO
Firmin & Associates is a collective of hospitality industry executives with experience from leading brands such as Four Seasons, Shangri-La and Fairmont hotels and resorts. We partner with clients to understand their asset's challenges, identify opportunities and create strategies to improve revenue and market share. Through a customized 3-step engagement, the outcome is a tailored, easy-to-follow framework that is actionable by your on-property team. We stay engaged throughout the execution of the plan and provide guidance wherever needed.
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